Privacy Policy

1. Information We Collect

When you submit the contact form on our website, we may collect the following personal information: first name, last name, email address, phone number, and message content.

We may also collect basic technical data such as IP address, browser type, and device information for security, troubleshooting, and analytics purposes.

2. How We Use Your Information

We use your information to respond to your inquiry, provide project estimates, schedule consultations, and communicate with you about our tile services.

We may also use your data to improve our website performance, protect against fraud or abuse, and comply with legal obligations.

3. Legal Basis for Processing

By sending your details through the contact form, you consent to the processing of your personal information for the purposes listed in this policy.

Where applicable, we may also process data to fulfill a contract, take pre-contractual steps requested by you, or meet legal requirements.

4. Data Sharing

We do not sell your personal information. We may share data only with trusted service providers that help us operate our website, process inquiries, or maintain security.

If required by law, regulation, or lawful request from authorities, we may disclose your information to comply with legal obligations.

5. Data Retention

We keep personal information only for as long as necessary to handle your request, provide services, resolve disputes, and meet legal or accounting obligations.

When data is no longer needed, we securely delete it or anonymize it.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data, as well as the right to withdraw consent.

To exercise your rights, contact us using the same communication channels listed on our website.

7. Cookies and Analytics

Our website may use cookies and analytics tools to understand traffic, measure performance, and improve user experience.

You can control cookie settings in your browser. Disabling cookies may affect some website functionality.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or storage is completely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated effective date.